FAQ

At DK Decor, based in Zwevegem and Harelbeke, craftsmanship, quality, and a personal approach are at the heart of everything we do. We understand that before starting any painting or decorating project, you may have several questions. How does a quotation request work? What types of paint do we use? How long will the work take? What about preparation and finishing?

On this page, we have gathered the most frequently asked questions about our painting services, interior finishing, and renovation projects. This way, you can quickly find clear answers and know exactly what to expect from us.

Is your question not listed here? Feel free to contact us — we are happy to assist you and gladly think along with you about your project.

Free Quote

FAQ

As a professional painting company, we work with and for people; that is why we plan flexibly.

We cannot guarantee a fixed start date several months in advance due to:
• Weather conditions (interior or exterior painting works)
• Illness or leave of employees
• Unexpected additional works on projects for other clients

We always respect the agreed timeframe and notify you at least 2 working days in advance.

A completely empty space is not mandatory, but the more room we have, the more efficiently we can work.

Our price estimate for painting works is calculated based on empty rooms. If furniture remains in place, we protect it professionally. Any additional work is charged on a time-and-material basis (often, we can protect and move quite a lot within just one working hour).

DK Decor selects the right premium paint for each project.

We work with, among others:
• Boss Paints
• Sigma Coatings
• Libert Paints
• Caparol
• Our own DK Decor paint

We mainly use eco-label paints in accordance with European VOC standards.

We minimise dust as much as possible:

• Mechanical sanding with professional dust extraction (Class M)
• Daily cleaning of the worksite

Working completely dust-free is impossible, but we take every precaution.

We work with low-odour eco-label paints for 80% of our projects.
In most cases, you can simply continue staying in your home.
We always ensure sufficient ventilation.

The duration depends on:

• Surface area
• Chosen finishing level
• Any additional works

We usually work in teams of two professionals. For larger projects, we deploy additional team members.

After approval of the quotation, you will receive an order confirmation.
Our colour consultant will then contact you.

This service is completely free of charge.

Monday to Friday:
7:00 AM – 3:30 PM
Sometimes we work a little longer, but never later than 5:00 PM.
No Saturday work — we consciously choose a healthy work-life balance.

That is certainly not mandatory.

Clients often let us in in the morning before leaving for work.
When we are finished, we make sure the door is properly closed behind us.

A spare key can be convenient.

Yes, absolutely. DK Decor works flexibly and on a time-and-material basis.
Additional works or adjustments during the project are perfectly possible and are discussed transparently.

The ideal temperature ranges between 5°C and 25°C, but humidity also plays an important role.

That is why we mainly schedule exterior painting works between March and November.

We are mainly active as a painting company in:

• Kortrijk
• Roeselare
• Waregem
• Zwevegem
• Oudenaarde

And throughout West and East Flanders. For regular clients, we operate across the whole of Belgium.

Yes.
We are officially certified in Class 1 D4, D13, D21, D25 & F3 – Painting works, recognised by the Federal Public Service Economy (FPS Economy).
Certification number: 36596

For every project, we create a WhatsApp group with the client.
This allows us to communicate quickly and transparently throughout the entire execution of the painting works.

Finishing Levels at DK Decor

1. Project Finish

Our most budget-friendly option, while still maintaining high quality.

• Protection of floors
• Clean, straight cut lines
• Degreasing/washing when necessary
• Filling of larger holes (>5 mm)
• Mechanical sanding
• Spraying of open corners
• Finished with premium matt eco-label paint
• Bathrooms/toilets: washable & mould-resistant paint

2. Standard Finish (Most Chosen)

Includes everything from the project finish, plus:

• 1 to 2 skim coats on walls and ceilings
• Fine sanding for a smoother final result

Ideal for spaces that are not 100% perfect but still need to look sleek and refined.

3. Premium Finish

Our highest finishing level.
Extra on top of the standard finish:

• Additional filling and sanding stages
• Installation of lining wallpaper (fleece wallpaper)
• Maximum surface smoothness and detailed finishing

For those who expect the highest aesthetic standard.
 

Approach

1
Free site visit
We come by for a free consultation and measurement.
2
Tailor-made proposal
We will send you an offer with a correct price and no surprises.
3
Color consultation
If you like, our specialist will come by with color advice or help with technical questions.
 
4
Get started!
Our ever cheerful team gets to work.
 
5
Follow-up and completion.
Be sure to give your feedback during as well as after the works. We love to surprise you with a fantastic final result.

Satisfied customers

"More than satisfied with our collaboration with DK Decor. Clear pricing, prompt consultation and expert work delivered. We are very positive!" DD Dentists, Harelbeke

DD Tandartsen, Harelbeke




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